Andes Straley Veterinary Hospital

Andes Straley Veterinary Hospital is a small-animal clinic in Kingsport, Tennessee, located at 3407 Memorial Blvd, Kingsport, TN 37664. The clinic is listed as treating dogs and cats, and recent reviews also describe care provided to a pet pigeon. Publicly listed opening hours were not available.

Services

•Veterinary care for dogs and cats
•Diagnostic x-rays (reported for a bird with regurgitation/possible toxin exposure)
•Bloodwork (reported as part of evaluating suspected lead poisoning in a bird)
•Surgery/foreign material removal from a wound (reported in reviews involving glass removal)
•Follow-up wound care and bandage/rewrap visits (reported in post-surgery follow-ups)
•Medication administration support on a strict schedule (reported as twice-daily treatments over multiple days)
•Coordination with outside specialty care (reported referral/visit to UT for foreign object removal in a bird)

Pricing

The clinic does not publish pricing; reviewers mention about $900 for glass-removal surgery and additional charges for follow-up wound rewrapping.

People

Reviews describe the veterinarian (including a male veterinarian) and staff generally, without naming individuals.

Reviews

Andes Straley Veterinary Hospital has a 3.8/5 Google rating from 238 reviews. Positive comments mention knowledgeable veterinary care, kind staff, and thorough diagnostics and follow-through during an intensive treatment schedule. Critical reviews describe dissatisfaction with surgical outcomes involving retained glass, concerns about communication and professionalism, and frustration with charges for repeat follow-up visits.

Reviews for Andes Straley Veterinary Hospital

Note: Showing the 5 most recent Google reviews out of 238 we track in total. Recent reviews may not be representative of overall sentiment.

Douglas Oliver

1 week ago

Justin

2 weeks ago

They are the best vets in the area all the staff was wonderful and the veterinarian very knowledgeable. They take excellent care of my shepherd

j w

3 weeks ago

This vet is a joke, our dog had surgery there for glass removal ($900)and they left a 1.5 INCH PIECE OF GLASS IN HER. We called and asked if they would make it right, not for a refund, but simply cover the $200 bill we had to pay to get this removed AGAIN, and they were very disrespectful and said it wasn’t their problem??? Also one of the vet techs is on the spectrum and freaked out from my 30lb dog barking at him while she was bleeding like hell with glass in her. This place is an absolute joke and I would NOT recommend. *attached is the piece of glass they left in our dog*

Ashley Rexrode

My pigeon Freida would not be with me today had it not been for Andes-Straley. Freida was regurgitating seed over and over again. It seemed endless, they took an x-ray and ran some bloodwork and it turned out Freida had lead poisoning. We went to UT to have the piece that she swallowed removed and she needed 7 consecutive days of treatment every 12 hours on the dot. The staff met with us each morning and night to make sure Freida got the medications she needed and my husband and I will always be grateful for their love and care for Freida.

Sheila White

Warning. Do not take your pets here.My dog had glass from a vase in her leg, they charged me almost $900 for surgery and every time I went back (they wanted me back every few days to rewrap the wound and then charged me again). 6 months later, a huge (1” long .5” wide) glass was sticking out of the same injury (looked like a shark fin, how could they leave it in my dog?) My dog was running a fever from infection. We took her to another vet who was so caring and kind, literally charged me 80% less than these heartless people. I called and asked Andes-Straley to pay the new vet bill since they left a large piece of glass IN my dog and they said that wasn’t their problem. The surgery involved anesthesia so there should have been no glass left in her. The male veterinarian stated that they couldn’t be expected to pay for this “new injury” even though they did not completely remove all the glass and it was in the exact SAME area they did the surgery. In a larger city with more competition, they would be out of business. Also, the male vet is very arrogant and unprofessional, who wears an ammo/gun shirt to work as a doctor? There are Way better vets out there people, do your research!